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Testimonials

Everyone loves a bit of positive feedback and Kilwell are no exception. Here are some letters from folk who have purchased Kilwell products, or dealt with our staff. If you ever want to send us your feedback, we'd love to hear from you. Please email websales@kilwell.co.nz.


Nick Grimsley
20/8/2015

Hi Wayne
 
Just got back from my summer hol's. Waiting for me was my beloved rod. Fixed by kiwis. How can a rod become so much a part of you? I bought it in 2001 while fishing for 4 months in the South Island and it has been all over the world with me on every trip. I can't thank you guys enough. Getting back to New Zealand one day is a dream but every time I pick up my Kilwell rod ..... guess what! I'm living the dream.
 
Nick

Gary Buckthought
23/3/2015

Hi Wayne.
Just got my Jelly Tip rod back from Mike Jew and the Kilwell team - with new rod guides replaced. Can you pass on my sincere "Thank You" to Mike & the whole Kilwell team / people involved. Absolutely fantastic service and excellent job done.
Look forward to testing it out again - soon!
 

Marty Bennetts
2/12/2014

Hi Jeremy, 
 
Thank you for your reply. I have used and will continue to use this rod ( a Kilwell Jubilee Graphite 906 fly rod, #36/60) because it is such a fine fishing tool. When asked to describe it I simply replied that it was like "Driving Miss Daisy"......smoooooth. I fish it using mostly spider patterns,and small nymphs. Who ever designed and built these rods, has my eternal thanks. Such a pleasure after the more complicated tapers and tactics.Yes your writing is still legible on the rod at least. Funny thing is I swapped my Sage to get it. Haven't put a foot wrong since. 
 
Kindest regards and tight lines.
 
Marty Bennetts. 

Jim Pilling
25/8/14

Some years ago I sent an old reel to your company to see if you could repair it. I was not holding my breath. But in a short time the reel was received by me in really excellent condition. I did ring and thank the person/s who did such a fantastic job.

But it was the way your staff were so helpful and friendly that really left it's impression with me.

Today was another stab in the dark to see if you had a part for a reel that has long gone. I could not have struck a more friendly and helpful person in your reel department. His name is Malcolm and if all companies had staff like Malcolm it would always be a pleasant experience dealing with that company.

So thank you Kilwell for employing such great staff and thank you Malcolm for you knowledge, friendliness and really helpful nature. You are a star.

Many thanks, Jim Pilling ( Another extremely happy and thankful customer.)


Michael Murphy
27/8/14

Hi, Just to say I am pleased to see your new site. Looks great. I have had a #6 SAS rod for the last 4 years and love it. Very nice.
 
Thanks for making such a superb product.
Cheers, Michael.