Australian shoppers, please choose your
currency here before you start shopping.
Kilwell Sports is committed to 100% customer satisfaction!
We know that sometimes it is hard to always choose the perfect product whilst online and that is why we offer a generous exchange and refund process.
POLICY:
RETURNS PROCEDURE:
STEP 1:
Name
RA number
Return Address (if requesting an exchange)
Phone Number
Product code of item being returned (a copy of your delivery docket will be fine)
Kilwell Sports Limited
490 Te Ngae Road
Rotorua 3010
New Zealand
STEP 2:
Upon receiving the goods at Kilwell Head Office one of our friendly customer service team members will issue a direct exchange or refund. If your exchange requires extra payment we will contact you.
Please allow up to 7 days for this exchange or refund to be processed.